Delivery information

Delivery Time Information – South Africa

At Lustra, we are committed to delivering your orders promptly and reliably across South Africa.

Order Processing Time

• Standard Processing Time: 1–2 business days

• Orders placed after 2:00 PM will be processed the next business day.

• Orders placed on weekends, or public holidays will be processed on the next business day.

Shipping Partners

We work with trusted carriers in South Africa, including:

• The Courier Guy

• DHL Express

• FedEx South Africa

• PostNet

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and a link to monitor your parcel’s journey.

Additional Information

• Delivery times may be affected by public holidays, inclement weather, or remote area delivery challenges.

• During peak periods such as December holidays or promotional sales, delivery times might be extended.

• If your order has not arrived within the estimated timeframe, please contact our customer service team lustra.storessa@gmail.com or call +27 82 325 0552